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We live by our values, respect individuals and strive as a team.
We grow together
We ambitiously grow as a company in order to provide value and support to more patients. We give feedback because we care. We don’t point fingers, and we help people grow and get better everyday. As we grow, we sometimes fail. Failing is part of growing and we are not afraid to fail. From every failure we learn and we improve.
We are responsible optimists
We are visionaries of healthcare: we are bold, resilient and responsible in improving healthcare. We have a responsible growth mindset, and we get things done. At the end of the day we know what’s at stake. We are transparent about what we do and we remind ourselves of our responsibility.
We care
We want to make a positive impact. We believe in good intentions and the best of people’s abilities, and we leave no one behind. We work as a team and we are passionate about the success of our customers and partners. We embrace and encourage diversity.
Current Openings
Principal Data Engineer
Ribbon is hiring a Principal Data Engineer to lead our enterprise data architecture initiatives. This role will lead the long-term vision of a key piece of our business infrastructure and the successful candidate should be able to balance a multi-year engineering plan with iterative progress and consistent delivery of intermediate milestones. This role can have the opportunity to manage a dedicated team.
– What we’re looking for :
- 10+ years of software development experience.
- 5+ years of designing, implementing, and building pipelines (ETL).
- 5+ years of SQL (Postgres, HANA, Snowflake, Oracle, AWS Redshift, Databricks, Hive etc.) experience.
- 3+ years of hands-on experience working in enterprise-scale data warehousing, data architecture, and/or data engineering environments.
- Knowledge of data warehousing architectural approaches.
- Bachelors degree or higher in Computer Science.
- Confident leader, Energetic spirit, Insightful thinker, Thoughtful do-gooder and Caring human
– Nice to have:
- Experience with AWS is a strong plus.
- Understanding of healthcare security (i.e. HIPAA, HITECH).
- Understanding of healthcare application ecosystem (i.e. Claims Processing, EHR).
- Healthcare industry experience and Epic data experience is preferred.
- Data science ability.
– What you’ll find here:
- Purpose: If you gain strength from doing important work, you belong on our team
- Challenge: We’re improving the lives of people who need us. We have big challenges ahead and the motivation to overcome them.
- Trust: We’re building a culture of independence. That means we’re going to trust and support you in making the right decisions.
- Transparency: You need to see the whole picture if you’re going to make an impact.
Clinical Operations Manager
Ribbon is hiring a passionate Clinical Operations Manager with demonstrated oncology clinical experience, interacting directly with cancer patients, to join our team. In this role, you’ll have the opportunity to cover all clinical aspects of our work, including directly interacting with patients and researchers, reviewing clinical records, structuring key data elements, and building a clinical repository to fuel insights and decision-making for Ribbon platform and our partners.
– What you’ll work on:
- Managing the medical records retrieval and clinical abstraction process to deliver to our patients and constructing the foundation of a growing database for cancer.
- Act as the primary point of contact for all clinical interactions with our patient user base, including responding to and maintaining a log of patients’ clinical questions, and soliciting oversight from medical advisors as appropriate.
- Working with the product and business development teams to develop, pilot, and manage clinical trials and/or commercial studies.
- Serving as the trial lead to manage the day-to-day operations of clinical trials, in close coordination with the company leadership and the trial principal investigators/ coordinators.
- Working with the medical, product, and engineering teams to translate clinical guidelines and clinical trials information into clinical and matching algorithms, as well as patient-driven product experiences.
- Conducting and publishing research studies with the aim to advance research and awareness of treatment gaps and disparities.
- Handling team requests and queries, providing clinical expertise, and fielding specific abstraction questions.
- Working with multiple data sources and formats to support report and insight generation.
- Developing and maintaining abstraction guidelines and rules by writing and updating SOPs.
- Maintaining abstraction quality by developing, interpreting, and tracking standards for accuracy of data.
– What we’re looking for:
- CTR, LPN, BSN, or MSN or deep clinical data experience (data managers, clinical monitors, CRAs, CRCs) preferred 3+ years experience in a clinical or research setting with a focus on oncology.
- Experience working directly with cancer patients across a wide variety of issues.
- Knowledge of medical and genomic terminology, medical abbreviations, and pharmacy terms.
- Excellent interpersonal, written, and verbal communication skills.
- Strong leadership skills, ability and willingness to work in an agile and expanding team environment.
- Data Quality Assurance (QA) / auditing experience is a plus.
– What you’ll find here:
- Purpose: If you gain strength from doing important work, you belong on our team
- Challenge: We’re improving the lives of people who need us. We have big challenges ahead and the motivation to overcome them.
- Trust: We’re building a culture of independence. That means we’re going to trust and support you in making the right decisions.
- Transparency: You need to see the whole picture if you’re going to make an impact.
Principal Software Engineer
Ribbon is looking for a Principal / Senior Staff Engineer to take a hands-on leadership role on key projects within the engineering team. This position should expect to ramp up and adopt significant ownership responsibilities in the first few months. Ribbon is expanding quickly and has tech lead opportunities on a number of new and existing projects.
– What you’ll work on:
- Providing technical and architectural leadership.
- Leading teams of fellow engineers including mentorship of new teammates.
- Delivering high-quality solutions and ensuring that best practices and sound engineering principles are applied in all phases of the software development life cycle.
- Working closely with cross-functional teams to design, architect, and implement new products and features.
- Leading all phases of the product development lifecycle (conception, design, build and scale).
- Driving your ideas and helping define and evolve the technical roadmap.
- Contributing to all areas where software is needed: backend, frontend, back office, data warehousing, reporting, etc.
– What we’re looking for:
- 10+ years of software engineering experience.
- Deep knowledge of computer science, data structures, algorithms, and software design.
- A strong communicator, capable of leading progress on a team through collaboration and influence.
- Comfort with having technical, product, and business discussions.
- Knowledge of data warehousing architectural approaches.
- Bachelors degree or higher in Computer Science.
- An ability to give thoughtful feedback, nurturing a rigorous engineering environment, and providing context for team members to grow.
– Nice to have:
- Experience with Node/Typescript/React/React Native.
- Experience with AWS.
- Experience architecting performant large scale products and systemss.
– What you’ll find here:
- Purpose: If you gain strength from doing important work, you belong on our team
- Challenge: We’re improving the lives of people who need us. We have big challenges ahead and the motivation to overcome them.
- Trust: We’re building a culture of independence. That means we’re going to trust and support you in making the right decisions.
- Transparency: You need to see the whole picture if you’re going to make an impact.
Senior Product Manager
Ribbon is hiring a Senior Product Manager with B2B experience to help lead our health care product offerings. You’ll work with cross-functional teams of engineers, designers, data scientists, and analysts to help build our suite of products. We’re looking for an entrepreneurial product manager, who values moving quickly and can help innovate and coherently drive product initiatives across the company.
– What you’ll work on:
- Identifying opportunities in our B2B web and mobile products and build consensus around roadmaps and how to evaluate success.
- Driving the identification of significant opportunities, and driving product vision, strategies and roadmaps in the context of broader organizational strategies and goals.
- Maximizing efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm.
- Understanding our strategic and competitive position and delivering products aligned with our mission and recognized as best in the industry.
- Incorporating data, research, and market analysis to inform product strategies and roadmaps.
– What we’re looking for:
- 5+ years of product leadership on building and shipping health care B2B applications or software that encompass an end-to-end experience within a large-scale, ambiguous domain.
- Healthcare experience working with pharmaceutical companies, providers, and / or payers.
- Experience of going through a full product lifecycle, integrating customer feedback into product requirements, user acquisition, and usability, driving prioritization and pre/post-launch execution.
- Experience defining vision and strategy for a product.
– Nice to have:
- Experience creating examples through wireframes and mockups.
- Some experience in bioinformatics / bio-medical data / big data systems is a plus.
- Experience leading and driving projects with a cross-functional team.
– What you’ll find here:
- Purpose: If you gain strength from doing important work, you belong on our team
- Challenge: We’re improving the lives of people who need us. We have big challenges ahead and the motivation to overcome them.
- Trust: We’re building a culture of independence. That means we’re going to trust and support you in making the right decisions.
- Transparency: You need to see the whole picture if you’re going to make an impact.
Apply Now
Apply Now
Thank you for considering Ribbon Health as the next step in your career. We encourage all candidates who are excited about supporting our mission to improve outcomes for all and democratize healthcare to apply. Together, we can make a real difference in patients’ lives.